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FAQ & Help

FAQ & Help

Question: When can I receive my package?
Answer:If you are a US buyer, free shipping 2-6 days, plus 6 US dollars can choose 1-3 days of emergency transport services

Question: What should I do if the product I received does not match the description or is defective?
Answer: Please contact our customer service, we will bear all the return costs, and in receipt of the goods, for your timely replacement or a full refund

Question:I am a repair shop or platform sellers, want to purchase more products and the best price?
Answer:Please contact our sales department at and indicate the model and quantity you want. We will quote you within 24 hours.

Question: If I buy the wrong or do not want this product how to do?
Answer: Please contact our customer service, they will provide you with RMA, please follow the address we provide, return the product with the original packaging, and pay the return shipping fee

Question: I did not receive the product at the designated time how to do?
Answer: Please promptly contact us, we will give you some compensation according to different situations, to express our apologies

Question:How do I pay?
Answer: We accept credit card payment through PayPal payment system.PayPal payment system supports VISA, MasterCard, Discover, eCheck and PayPal,Make sure you enjoy the same buyer protection policies as ebay and Amazon